The Ankeny Brief
Unlike trash, water and wastewater are run by the city, through Ankeny Municipal Utilities. This is usually the first call you make. Set up, transfer, or stop service through Utility Billing.
Billing office: City Hall, 410 W First St · Municipal Utilities →
MidAmerican Energy provides electricity to most of Ankeny and natural gas across much of the city; you can set up both in one call. A handful of rural-edge addresses fall under an electric cooperative (Consumers Energy), and some pockets get gas from Black Hills Energy. If you're on the outskirts, confirm your provider by address.
Here's the one that surprises people: Ankeny has no city garbage pickup. You pick a private hauler and pay them directly; recycling is separate, through Metro Waste Authority. It's worth its own page: Ankeny trash & recycling, explained →
Ankeny has solid options, but availability is street-by-street. Check your exact address when you order.
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Have ready for each: your new address, a photo ID, your move-in date, and payment info. Some providers ask for a deposit depending on credit history.
Call about a week before move-in. Water and power can usually start on your date with a quick call; internet installs book out further, so grab a slot early.
No. Ankeny splits across providers: the city for water/sewer, MidAmerican for power/gas, a private hauler for trash, and your pick of internet. That's normal here.
Ankeny Municipal Utilities' main line is 515-963-3520. For any life-safety emergency, call 911.
Moving to Ankeny · Schools & boundaries · Property taxes · Trash & recycling
MidAmerican Energy provides electricity to most of Ankeny. A few rural-edge addresses are served by an electric cooperative (Consumers Energy). MidAmerican also supplies natural gas across much of the city.
Water and sewer (wastewater) are provided by Ankeny Municipal Utilities, a city department. To start, stop, or transfer service, contact Utility Billing at 515-963-3565 or [email protected].
The main wired providers are Mediacom (cable) and CenturyLink/Brightspeed. Fiber is expanding, including MetroNet, and availability varies by address, so check your specific street when you sign up. Mediacom and satellite (DirecTV, Dish) also cover TV.
No. Ankeny uses a subscription model, so you choose and pay a private hauler for garbage. Recycling is handled area-wide by Metro Waste Authority. See our full Ankeny trash and recycling guide for the hauler list and how to find your day.
Have your new address, a photo ID, your move-in date, and payment info ready. Set up water/sewer with Ankeny Municipal Utilities, electric and gas with MidAmerican Energy, pick a trash hauler, and order internet. Some providers may ask for a deposit based on credit history.
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