The Ankeny Brief
New house, empty checklist. Here's every utility you need to get running in Ankeny - who the provider actually is, the number to call, and what to have in hand - so you can knock it all out in one afternoon instead of learning the hard way when the water's still off.
Water & sewer: Ankeny Municipal Utilities (515-963-3565). Electric & gas: MidAmerican Energy. Trash: your choice of a private hauler (how that works). Internet: Mediacom, CenturyLink/Brightspeed, or fiber (MetroNet) - check your address. Have ID, your move-in date, and payment ready.
Unlike trash, water and wastewater are run by the city, through Ankeny Municipal Utilities. This is usually the first call you make. Set up, transfer, or stop service through Utility Billing.
Billing office: City Hall, 410 W First St · Municipal Utilities →
MidAmerican Energy provides electricity to most of Ankeny and natural gas across much of the city; you can set up both in one call. A handful of rural-edge addresses fall under an electric cooperative (Consumers Energy), and some pockets get gas from Black Hills Energy - if you're on the outskirts, confirm your provider by address.
Here's the one that surprises people: Ankeny has no city garbage pickup. You pick a private hauler and pay them directly; recycling is separate, through Metro Waste Authority. It's worth its own page - Ankeny trash & recycling, explained →
Ankeny has solid options, but availability is street-by-street - check your exact address when you order.
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Have ready for each: your new address, a photo ID, your move-in date, and payment info. Some providers ask for a deposit depending on credit history.
Call about a week before move-in. Water and power can usually start on your date with a quick call; internet installs book out further, so grab a slot early.
No - Ankeny splits across providers: the city for water/sewer, MidAmerican for power/gas, a private hauler for trash, and your pick of internet. That's normal here.
Ankeny Municipal Utilities' main line is 515-963-3520. For any life-safety emergency, call 911.
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